Samsung ice maker not making enough ice [how to fix] (2023)

Sometimes an ice machine can stop making enough ice. So if a Samsung ice maker isn't making enough ice, this article will show you how to fix the problem.

Samsung ice maker not making enough ice [how to fix] (1)

Table of contents

Samsung Fridge Ice Maker Not Making Enough Ice - Solutions

If your Samsung ice maker is not making enough ice, do the following:

1. Check the water inlet valve

To determine if the inlet valve is defective, check the pressure of the water supplied to it. The pressure should be at least 20 psi.

Try filling a cup ¾ full with water from the dispenser. With sufficient water pressure, it should fill up in 10 seconds. But if the cup doesn't fill up as quickly, the pressure needs to be adjusted.

If it is less than 20 psi, the valve will not close or open properly to allow water to flow into the ice machine. So increase the pressure.

However, if the pressure is adequate, check the intake valve solenoid for continuity and see if it is getting power. Replace the valve if the solenoid has no continuity or current.

2. Replace the water filter

If the refrigerator water filter is more than 6 months old, it must be replaced. Replace it as soon as possible.

(Video) What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US

An old water filter will clog, reducing its efficiency and reducing the amount of water the ice machine receives. This reduces the ice production of the ice machine.

If you recently replaced it and there isn't enough ice, check that it's the right type for a Samsung fridge and that you installed it correctly. Also check for head damage. All of this helps reduce the amount of water that reaches the ice machine and consequently impacts ice production.

Prices extracted from the Amazon Product Advertising API at:

Product prices and availability are accurate as of the date/time shown and are subject to change. All pricing and availability information displayed on [Relevant Amazon Sites] at the time of purchase is for the purchase of this product.

(Video) Samsung Ice Maker Not making ice! 4 things you can do to get your ice maker working again. #DIY

3. Set the freezing temperature

Note the point at which the freezing temperature is set. Normally it should be 0 degrees Fahrenheit. But if you need to go higher, it shouldn't exceed 5 degrees Fahrenheit.

However, if the setting is set too high, the freezer will not be able to cool down quickly enough, preventing the ice maker from making enough ice when needed.

Even when making ice cream, the ice cream may be oddly shaped or soft. Therefore, adjust the temperature setting in the freezer so that the ice maker can make enough ice quickly.

4. Replace the ice maker

If all other parts are working properly but the ice machine is not making enough ice, the problem could be with the ice machine itself. If one or more ice machine components are defective, the entire assembly may need to be replaced.

However, before replacing the icemaker, be sure to test other parts that can be easily replaced. Changing ice makers shouldn't be your first action if you're not making enough ice.

Be sure to purchase the correct ice maker replacement kit as any other type will not function properly in the refrigerator.

Important NOTE

To determine when your Samsung ice maker is not making enough ice, you need to know what normal ice making is. An ice machine produces 1 tray with 8 to 10 ice cubes in 90 minutes. That is normal.

This means that the ice maker can produce 120 ice cubes in one day.

If you want to speed things up a bit, use the Power Freeze feature if your device has it. When activated, the Power Freeze feature reduces ice making time to 55 minutes.

So if the ice machine produces less than 120 cubes per day or 1 bowl of ice in 3-4 hours, it is not making enough ice.

(Video) How to Solve Your Samsung Fridge Freezer Not Producing Ice

However, when a new refrigerator is installed, it takes 6-12 hours for the ice maker to make a good ice tray. You can produce some ice cream within this time frame, but it's important to discard it as it may not be consumable.

This video shows what to do to troubleshoot a Samsung ice machine not making enough ice...

See these other articles...

Samsung Ice Maker Overflows With Water [Fixing]

Samsung Ice Maker Leaking Water [How To Fix It]

Samsung Ice Maker Noise [How to Fix It]

Samsung Ice Maker Error [How to Fix It]

Samsung Ice Maker Arm - Problems and Solutions

Samsung ice maker not cool enough: Quick fix

If a Samsung ice maker isn't cold enough, make sure the freezer temperature is low enough. Set it to 0 degrees Fahrenheit so the section is cool. This is the correct temperature for the icemaker to operate.

(Video) Frigidaire ice maker making ice slowly or not making ice at all - easy fix

Also make sure that the freezer door is not opened regularly. This forces cold air into the compartment and lets in hot air, affecting cooling performance. This also affects how well the icemaker cools.

In addition, a poorly sealed door will affect the temperature of the freezer. Therefore, make sure that the door seal is working properly. If damaged or dirty, replace or clean thoroughly.

Reset the ice machine

You can also reset or test the ice machine to see if it fixes the error. Locate the ice machine type test button and press it. Hold for about 8 seconds or until you hear a beep or beep.

The beep will indicate the start of the test, which will take approximately 6 minutes. After the test, a second beep should be heard if successful.

If there is no beep, turn off the refrigerator and wait about 2 minutes. Plug it back in and run the test again. However, if there is still no beep, contact Samsung Support Center to report the problem and request customer service.

If these things are fine but the icemaker isn't cool enough, it may be time to replace it. The ice maker may be defective, making it difficult to operate. Have it checked by a refrigeration engineer and replaced if necessary.


Unplug the refrigerator or freezer if any part of the ice machine needs repair. But also know when to leave it on, as some tests require the device to be on. However, it is important to be careful when electricity is present to avoid electrocution.

Contact a professional refrigerator repairman if you find your ice maker difficult to repair. This prevents irreparable damage to the device.

Get Immediate Help - Contact a verified and experienced instrument technician

Do you need expert help?Click here to use the chat box on this page to speak to a verified device technician instantly. No expensive home visits required. No obligations. Do not wait.

(Video) Refrigerator Ice Maker Dispenses Too Little Ice - Top 3 Reasons & Fixes - Whirlpool, Frigidaire, etc


Why is my Samsung ice maker not producing enough ice? ›

If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.

Why is my ice maker making small amounts of ice? ›

If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line. Cause: A common cause for a clog is frozen water in the line.

Why isn't my ice maker making more ice? ›

If the arm is up, your ice maker won't make any new ice. Additionally, if your ice maker is controlled through your refrigerator's settings or has a switch, make sure they're on. Check for blockages like ice build-up or jammed ice cubes. If you find any, remove them with a plastic knife, or let your freezer defrost.

How can I speed up my ice maker? ›

The easiest way to do this is to reduce the freezer's temperature. Ideally, freezers should be set to between 0 and 5 degrees Fahrenheit (-18 to -15 C). When the freezer is colder, the ice freezes faster and the ice cube tray thermostat reaches its set temperature.

How do I get my Samsung ice maker to make more ice? ›

An ice maker typically makes 1 tray of ice every 90 minutes. To shorten the amount of time the freezer takes to produce a tray of ice set the freezer temperature display to a lower setting. If your refrigerator has a Power Freeze function press the Power Freeze button to speed up the ice-making process.

How do I adjust my Samsung ice maker? ›

Press and hold "Freezer" button and "Power cool" (the middle button on left, and upper on right) - hold them simultaneously for 12 seconds, and the control will enter an adjustment mode. The displays on the left side will show a code, and the display on the right will show a reference or adjustment segment.

How do I make my ice maker make more ice? ›

Lower the Freezer Temperature: the water in the ice tray freezes quicker, triggering the tray thermostat to warm and release the ice, which starts the process all over again. The circle of life in the ice maker machine! To make your ice maker work faster, simply lower the freezer temperature by 3-5 degrees.

How often should ice maker drop ice? ›

A really good refrigerator ice maker will produce 8 to 10 cubes every 90 minutes. In this case, your ice maker should cycle around 16 times each day yielding around 130 cubes in a 24 hour period. This estimate will vary depending on the ice tray size and actual cycle time of your specific machine.

Why is my Samsung ice maker so slow? ›

If you find your ice maker not making ice fast enough, first check your freezer temperature. If it's set too high, your ice maker will not be able to produce enough ice. The ice may also be smaller or misshapen. In order for your ice maker to work optimally, the freezer temperature should be set at, or below, 0°F.

Why is my fridge making ice so slow? ›

If your icemaker is producing ice too slowly, the problem is likely caused by one of the following: Clogged Filter: On refrigerator models with a water filter, a clogged water filter will restrict water flow to the icemaker. Replace the filter and allow the icemaker to go through several cycles.

Will unplugging my fridge reset the ice maker? ›

Leave the refrigerator unplugged for 5 minutes. This will allow the ice system to reset. After 5 minutes, replug the refrigerator and turn the switch back on. This should cause the ice maker to start working again.

What temperature should ice maker be on Samsung fridge? ›

If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly.

What is the problem with Samsung ice maker? ›

While Samsung products usually have a good reputation for their longevity without too many issues, occasionally, the ice maker may have some problems. If the ice maker is not working, it could be due to ice buildup, a defective water inlet valve, poor water pressure, an expired water filter, or a defective auger motor.

How do you fix a slow ice maker? ›

Lower the Freezer Temperature

The most common cause of a slow ice maker is that the freezer temperature is not cold enough, so the ice takes longer to form. For an ice maker to work correctly, it requires a freezer temperature between 0 and 5 degrees Fahrenheit.

Where is Samsung ice maker reset button? ›

The reset button is located on the front of the ice maker, underneath the motor housing, past the front cover. Press and hold the reset button (you'll need to apply some pressure here) until you hear the ice tray motor begin to torque, then release.

How do I manually reset my ice maker? ›

Unplug the machine and wait 10 seconds. Plug the machine back in and press the ON button. You should see a blue light appear, letting you know that the machine has been reset.

How does Samsung ice maker know its full? ›

Samsung's ice makers are designed to stop when they're full. There are two methods for this: either an optical sensor or a mechanical arm, which detects when ice has piled high enough.

What is rapid ice on Samsung refrigerator? ›

Samsung ice makers use rapid freezing technology which traps small amounts of minerals, oxygen, and nitrogen inside the ice cube, giving it a cloudy appearance. Therefore, it's normal for the ice to be white and foggy. The minerals in your water are not harmful and are more common in areas with hard water.

What triggers ice maker to fill? ›

The cycle starts when a timer activates the water valve, which fills the ice mold in about seven seconds (though this varies from manufacturer to manufacturer). Once the built-in thermostat determines that the ice has frozen, it activates the heating element, which warms the mold to soften the edges of the ice cubes.

Should ice maker Bar be up or down to make ice? ›

However, it's also easy to accidentally flip up the control bar while rummaging through the freezer. Reach in and make sure the control arm is flipped downward so the ice maker knows that there is room for more ice.

Should ice maker feeler arm be up or down? ›

To turn ON the icemaker, lower the feeler arm to the ON (down) position. To turn OFF the icemaker, raise the feeler arm to the STOP (up) position.

Should the wire be up or down on an ice maker? ›

NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position. Do not force the wire shutoff arm up or down.

Why do you only put ice on for 20 minutes? ›

Keeping ice on an injury for too long — more than 20 minutes — can cause tissue damage and injure areas of poor circulation.

Should you ice longer than 20 minutes? ›

Do not ice for more than 20 minutes at a time. Over-icing can lead to stiffness and poor circulation. Allow 30 to 40 minutes between each time you ice your injury. Use the RICE method for home treatments on injured joints.

What temperature should ice maker be set at? ›

What Your Ice Maker Needs. Ice machines work best in optimal temperatures of 70-degree air and 50-degree water.

What is the problem with Samsung ice makers? ›

They claim the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice, water under the crispers or running down the wall, and a noisy fan.

Is there a recall on Samsung refrigerator ice makers? ›

Samsung and the Consumer Product Safety Commission haven't issued a recall on the refrigerators. A spokesperson for the commission said in an email, "We cannot discuss if we plan to recall a product or not." Samsung also faces a class action lawsuit alleging the ice makers are defective.

Does water filter affect ice maker Samsung? ›

A Samsung refrigerator not making ice due to water pressure issues may have a clogged filter. Changing the filter can improve pressure and should be done every 6 months to prevent clogs. We recommend that every time you change the filter, you also clean your ice maker as part of regular maintenance.


1. Ice Maker Not Working on Samsung Refrigerator - Check these 8 Things to Get it Working Again
2. Samsung Ice Maker not making Ice? Here is a quick fix video for any side-by-side fridge.
3. How To: Reset Samsung Refrigerator Ice Maker Side By Side or French Door DIY Resetting Fix
(816 Customs)
4. Save Money Now! (DIY) Samsung Ice Maker Not Making Ice Quick Fix
(Just a Dude)
5. Samsung Refrigerator - No Ice Production - Diagnostic & Repair
6. Samsung Ice Maker Not Working - How to Repair & Replace EVERYTHING
(Bens Appliances and Junk)
Top Articles
Latest Posts
Article information

Author: Melvina Ondricka

Last Updated: 06/11/2023

Views: 6274

Rating: 4.8 / 5 (68 voted)

Reviews: 83% of readers found this page helpful

Author information

Name: Melvina Ondricka

Birthday: 2000-12-23

Address: Suite 382 139 Shaniqua Locks, Paulaborough, UT 90498

Phone: +636383657021

Job: Dynamic Government Specialist

Hobby: Kite flying, Watching movies, Knitting, Model building, Reading, Wood carving, Paintball

Introduction: My name is Melvina Ondricka, I am a helpful, fancy, friendly, innocent, outstanding, courageous, thoughtful person who loves writing and wants to share my knowledge and understanding with you.